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Butterfly Essentials
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Request a Call Back

Reach our customer care team quickly by email or phone for order, delivery, and product help.

Customer care

Support hours

10:30 AM to 6:30 PM

We are here to help and would love to assist you. If you need help choosing a product, checking an order, arranging a return, or understanding delivery timelines, our support team is available during working hours.

How to reach us

What to include when you contact us

  • Your order number, if your question is about an existing purchase
  • Your registered phone number or email address
  • The product name or category if you need pre-purchase guidance
  • A short description of the issue or assistance you need

For faster assistance, mention "Call back request" in your email subject line and our team will get back to you as soon as possible during support hours.